{"id":21968,"date":"2012-02-13T16:39:43","date_gmt":"2012-02-13T15:39:43","guid":{"rendered":"http:\/\/www.ifun.de\/?p=21968"},"modified":"2012-03-29T15:13:58","modified_gmt":"2012-03-29T13:13:58","slug":"itunes-store-problem-hilfe-guthaben","status":"publish","type":"post","link":"https:\/\/www.ifun.de\/itunes-store-problem-hilfe-guthaben-21968\/","title":{"rendered":"Basics: Apples &#8222;Express Lane&#8220; bietet Hilfe bei Problemen mit iTunes-Eink\u00e4ufen, nicht akzeptierten iTunes-Karten und mehr"},"content":{"rendered":"<p>Im Rahmen einer Umstrukturierung des internen Support-Angebots erweitert Apple die \u00fcber die sogenannte <a href=\"https:\/\/expresslane.apple.com\/GetproductgroupList.do?PRKEYS=PF4\">Express Lane<\/a> angebotene Produktunterst\u00fctzung stetig. Unter anderem findet sich dort inzwischen auch eine eigene <a href=\"https:\/\/expresslane.apple.com\/GetproductgroupList.do?PRKEYS=PF4\">Produktkategorie f\u00fcr iTunes und den iTunes Store<\/a>. <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/images.ifun.de\/wp-content\/uploads\/2012\/02\/itunes-support.gif\" alt=\"\" title=\"itunes store problem  melden\" width=\"464\" height=\"161\" class=\"alignnone size-full wp-image-21969\" srcset=\"https:\/\/images.ifun.de\/wp-content\/uploads\/2012\/02\/itunes-support.gif 464w, https:\/\/images.ifun.de\/wp-content\/uploads\/2012\/02\/itunes-support-300x104.gif 300w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/p>\n<p>\u00dcber eigene Supportformulare kann man dort nun beispielsweise bei Sicherheitsfragen, Downloadproblemen oder falls mal der Code einer iTunes-Guthabenkarte nicht akzeptiert wird Hilfe ersuchen. Ebenso gibt es die M\u00f6glichkeit, Beschwerden bez\u00fcglich der &#8222;Qualit\u00e4t gekaufter Inhalte&#8220; abzusetzen, eine Alternative zu der seit einiger Zeit nicht mehr verf\u00fcgbaren Option &#8222;<a href=\"http:\/\/support.apple.com\/kb\/HT1933?viewlocale=de_DE\">Problem melden<\/a>&#8222;.<\/p>\n<p>In der Rubrik <a href=\"http:\/\/www.ifun.de\/tag\/basics\/\">Basics<\/a> greifen wir interessante Fragen aus E-Mails oder dem iFUN-Forum auf.<\/p>\n","protected":false},"excerpt":{"rendered":"<a href=\"https:\/\/www.ifun.de\/itunes-store-problem-hilfe-guthaben-21968\/\"><img width=\"150\" height=\"150\" src=\"https:\/\/images.ifun.de\/wp-content\/uploads\/2012\/02\/itunes-support-150x150.gif\" class=\"alignright tfe wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/><\/a><p>Express Lane:<br \/>\nHilfe bei Problemen mit iTunes-Downloads und Gutschein-Karten<\/p>\n","protected":false},"author":2,"featured_media":21969,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13,19],"tags":[90,271,473,37,4743,177,161],"class_list":["post-21968","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itunes","category-topnews","tag-basics","tag-betrug","tag-fehler","tag-hilfe","tag-itunes","tag-problem","tag-support"],"acf":[],"aioseo_notices":[],"rest_api_enabler":[],"_links":{"self":[{"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/posts\/21968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/comments?post=21968"}],"version-history":[{"count":10,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/posts\/21968\/revisions"}],"predecessor-version":[{"id":23749,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/posts\/21968\/revisions\/23749"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/media\/21969"}],"wp:attachment":[{"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/media?parent=21968"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/categories?post=21968"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ifun.de\/apiv2\/wp\/v2\/tags?post=21968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}